Privacy Policy

Who We Are

In this Privacy Policy references to ‘we’, ‘us’ and ‘our’ are to Just for cats Cattery, registered office 34 Peterborough Road, Eye, Peterborough, PE6 7YB

Our contact details

Name: Mr Andrew harris

Address:34 Peterborough Road, Eye, Peterborough, PE6 7YB

Phone Number:01733 705349

E-mail:contact us via www.justforcatscattery.co.uk

Personal Information We Collect

“Personal Information” is information that identifies you as an individual to us or relates to an identifiable individual, including:

  1.  Name
  2.  Postal Address
  3.  Email Address
  4.  Telephone Number
  5.  Pet information
  6.  Emergency Contact names & numbers

We need to collect and process these types of Personal Information in order to provide you with the services we offer. If you do not provide the information that we request, we may not be able to provide you with the services we offer.

Collection Of Personal Information

We collect personal information in the following ways:

  • When you submit one of our four reservation forms on our website located at www.justforcatscattery.co.uk :
  • Cat Boarding reservation
  • Small Animal reservation
  • Pet Sitting reservation
  • Pet Taxi reservation

The above four reservation forms require basic details from the customer so that we can provide a price and availability to you.

The only other type of personal information we will collect from you are as follows:

1] Cattery Registration form – we will collect ONLY the following information: Name,  address, telephone numbers, email, emergency contact name & no’s, animal’s names and basic indication of pet administrating of medication with vet name and contact number

2] Pet Sitting Registration form – as above for cattery registration form plus basic information on home security such as alarm procedures (we do not hold data on your security passcodes) and where to place your house key after we finish.

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you from the on-line forms via the website for one of the following reasons:

  • Cat Boarding reservation
  • Small Animal reservation
  • Pet Sitting reservation
  • Pet Taxi reservation
  • Cattery Registration form
  • Pet Sitting Registration form

Use Of Personal Information

We use Personal Information for our legitimate business interests, including the following:

  • To respond to your enquiries and provide you with related customer services.
  • Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
  • (a) Your consent. You are able to remove your consent at any time. You can do this by contacting us via contact us via our website: www.justforcatscattery.co.uk
  • We have a legal obligation.
  • We have a legitimate interest.

What we do with the information

We use the information as named above under heading “Collection of personal information” that you have given us as important information to be able to contact you or a designated emergency contact regarding the welfare of your animal(s).

The above information we hold of you and your pets are ONLY stored information and that we DO NOT share any of this information with any other businesses or 3rd party. All information submitted to Just For Cats via our contact forms will be securely stored in our website database, and will only be used in order to assist with any services you require. We will not sell on your information to any third parties, and can remove your data at your request.

This information is kept with our organisation only

How we store your information

All the above information is kept securely stored on our website database.

Other Information We Collect

“Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual, such as:

1) Browser and device information

2) Information collected through cookies, pixel tags and other technologies

3) Demographic information and other information provided by you that does not reveal your specific identity

4) Information that has been aggregated in a manner such that it no longer reveals your specific identity

If we are required to treat Other Information as Personal Information under applicable law, then we may use and disclose it for the purposes for which we use and disclose Personal Information as detailed in this Policy.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Athena Holistics uses cookies to help Athena Holistics identify and track visitors, their usage of Athena Holistics website, and their website access preferences. Athena Holistics visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with the drawback that certain features of our website may not function properly without the aid of cookies.

Cookie Name Provider Description
__utma, __utmb, __utmc, __utmc, ga, gat, gid Google We use Google Analytics to monitor traffic levels, search queries and visits to this website. Google Analytics stores IP address anonamously on

its servers in the US, and neither Pebble Ltd or Google associate your IP address with any personally identifiable information.

These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.

These cookies are set only after the user has given consent to us to use cookies.

Protecting Information

We do not rent or sell potentially personally-identifying and personally-identifying information to anyone and will only disclose this information for legal reasons and if required by law.

Marketing & Communication

We send communication(s) to our customers in relation to their enquiries, this is in multiple ways including but not limited to email communication and telephone communication. We will ask you first before sending you specific marketing emails and require you to confirm you would like to receive these before we send them.

Security

We seek to use reasonable organisational, technical and administrative measures designed to protect Personal Information within our organisation. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at via our website: www.justforcatscattery.co.uk Contact us page if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Updates To This Privacy Policy

We may change this Privacy Policy. The “Last Updated” legend at the bottom of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services. Your use of the Services following these changes means that you accept the revised Privacy Policy.

How To Speak To Us About Data Protection

You can email us at contact us via our contact us page on our website www.justforcatscattery.co.uk

Privacy Policy Last Updated

11th June 2020

How You Can Access, Change Or Suppress Your Personal Information

If you would like to request to review, correct, update, suppress or delete Personal Information that you have previously provided to us, or if you would like to request to receive an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may make this request by contacting us via our contact page. We will respond to your request consistent with applicable law.

In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information. For your protection, we will only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.

Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed unless asked to do so.